FAQ

VANTROO Frequently Asked Questions

 

What paper sizes do you sell?

We offer 2-1/4 inch (57mm) rolls for many credit-card and POS machines, and 3-1/8 inch (80mm) rolls for receipt printers. Confirm the width and roll length in your printer manual or measure the old roll before ordering.

 

How do I find compatible receipt paper?

Use the Receipt Paper Compatibility Finder to search by printer or terminal model. If your model is not listed, check the equipment manual or contact us before ordering.

 

Is VANTROO thermal paper BPA-free?

Our thermal receipt paper is BPA-free. Product listings include the specific roll dimensions and specifications; review the listing for the product you need.

 

Do you offer free shipping?

Yes. Free shipping is available across Canada on every order, with no minimum.

 

Who operates VANTROO?

VANTROO is operated by NORTHMERE COMMERCE LTD at 93 Cityspring Terr NE, Calgary, Alberta T3N 1Z6, Canada.

 

How can I contact VANTROO?

Call +1 (587) 429-8210 or email info@vantroo.com. For bulk orders, contact us with the size, length, and quantity you need.

 

Can I place a bulk order?

Yes. Use our Bulk Thermal Receipt Paper Orders page or contact us for help with quantity planning. Prices, inventory, and availability are shown on each product listing.